Ledger ® — Ledger.com/start: Quick Start, Download & Troubleshooting

Overview — What is Ledger.com/start?

Ledger.com/start is the official entry point for onboarding and maintaining your Ledger ® hardware wallet. It guides you through downloading Ledger Live (the desktop and mobile companion app), initial device setup, firmware updates, and links to verified documentation and downloads so you avoid fake installers and phishing scams.

Download Ledger Wallet (Ledger Live) Safely

To begin, open Ledger.com/start. This page provides platform-specific installers for Windows, macOS and Linux and directs mobile users to the official app stores. Always download from the official domain and verify any optional checksums or signatures if provided.

Direct links: Ledger.com/start • ledger.com • Ledger Help Center.

Ledger ® Login & Exchange Features

Ledger ® Login to Ledger Live or compatible services requires your physical device — you authenticate with a PIN and confirm actions on the device screen. Ledger Live also integrates with trusted partners for buying, swapping or staking assets. When using any Ledger Exchange or swap feature, always confirm recipient addresses, amounts and fees directly on the device display before approving.

Troubleshooting — Login Not Working & Connection Errors

If you encounter “Ledger Login not working”, “Unable to login Ledger”, or “Error Connecting Ledger Account”, try these steps:

• Confirm you downloaded Ledger Live from Ledger.com/start.
• Use a known-good USB cable and plug directly into the computer (avoid hubs).
• Restart Ledger Live, your device and your computer; apply any firmware updates when prompted.
• Temporarily disable browser extensions or antivirus that may block USB connections.
• If the device shows "error decline" during a transaction, verify details on-device — a decline means the device rejected the operation.

If problems persist, consult the official Ledger Help Center for device-specific articles and diagnostic steps.

Account Recovery & 2FA

Ledger ® Account Recovery requires your recovery phrase (typically 24 words). Never enter your seed on a website or share it with anyone. For services that use third-party 2FA, follow that service's recovery process for 2FA resets — Ledger's PIN and seed are separate from external 2FA systems.

Ledger Help Center & Safety Advice

For verified support, firmware notices, and security guidance, use the Ledger Help Center. Beware of phishing sites or fake apps; if you can't verify an installer or a link, stop and confirm it points to ledger.com.

FAQ — Quick Answers

1. Where do I download Ledger Live?

From Ledger.com/start. Always verify you’re on the official domain before downloading.

2. My Ledger Login is not working — what should I do?

Try a different USB cable/port, restart device and app, ensure firmware is up to date, and consult the Ledger Help Center.

3. Can I recover my wallet without the seed?

No. The recovery phrase is essential. If lost, funds cannot be retrieved. Store it offline and securely.

4. Why does my device show "error decline"?

The device rejected the transaction. Confirm on-device details (address, amount, fee) and retry after ensuring app and firmware versions match.

5. How do I reset 2FA for a third-party service?

Follow that service’s recovery process. Ledger’s PIN and seed restore a hardware wallet but do not control third-party 2FA systems.